Shopping at Christmas: Rights, Refunds and Replacements

Gift-giving is a hugely important part of the festive season, and every year the shops are filled to bursting with shoppers looking for the perfect present for their friends and family. It is important, especially at this time of year, to be aware of your rights as a customer. When gift that you have bought for someone turns out to be broken or an item bought for your Christmas celebrations is faulty it can quickly affect your mood.

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